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Frequently asked questions

Everything travellers usually ask about Galápagos cruises and Ecuador tours. Can't find it? Just ask us on WhatsApp.

Galápagos cruises

How many days do I need in the Galápagos?

We’d suggest a minimum of 4 days, but 6–8 days is the sweet spot to see the iconic islands and their wildlife at a relaxed pace. Eight days or more lets you reach the remote western and northern islands. Tell us how long you have and we’ll suggest the best route.

Do I need a cruise, or is island hopping enough?

Both are wonderful — it comes down to what you want. A cruise sails overnight to reach remote, uninhabited islands and the best wildlife sites, with a naturalist guiding every excursion. Island hopping is more flexible and budget-friendly, based in hotels with day trips from the inhabited islands. We’ll happily match you to the right one.

What's included in a Galápagos cruise?

Typically: your cabin, all meals, daily guided excursions with a certified naturalist, snorkelling gear and transfers between the airport and the boat. Not usually included: international/inter-island flights, the National Park entrance fee, alcoholic drinks, wetsuit rental and tips. Each quote spells out exactly what’s covered.

Which class of cruise should I choose?

Every boat follows the same park rules and visits the same extraordinary wildlife — the difference is comfort. Tourist & Tourist Superior offer great value; First Class adds more space, better guides and cuisine; Luxury brings the finest cabins, food and service. Use our compare tool to see them side by side.

Will I get seasick on a cruise?

Seas are calmest in the warm season (December–May), and larger vessels ride more steadily than small yachts. If you’re prone to motion sickness, choose a bigger boat, pick a mid-ship cabin and bring your usual remedy — most guests are completely fine.

Ecuador tours

Do you offer private and shared tours?

Yes — many of our day tours come in both. Private means your own guide and vehicle, fully flexible to your pace. Shared joins a small group at a friendlier price. Just tell us which you’d prefer.

Can you tailor an itinerary for me?

Absolutely — that’s what we do best. Tell us your dates, interests, pace and budget and we’ll craft a tailor-made trip across Ecuador and the Galápagos. Start with our plan-my-trip form.

Booking & payment

How do I book and pay?

Send us an enquiry, we reply with ideas and a quote, and once you’re happy a deposit secures your trip. Day tours will also be bookable online (via Bókun). We accept credit card, PayPal and bank transfer.

Do I have to pay anything to enquire?

No. Enquiring is completely free and no-obligation — ask as many questions as you like before you decide anything.

What is your cancellation policy?

It varies by tour and cruise operator, but it’s generally tiered — the more notice you give, the smaller any fee. We’ll always share the exact policy with your quote, and we strongly recommend travel insurance.

Travel & practical

When is the best time to visit the Galápagos?

Honestly, there’s no bad time — wildlife thrives year-round on the equator. The best month depends on what you most want to see. We’ve built a full month-by-month Galápagos wildlife calendar to help you choose.

Do I need a visa for Ecuador?

Most nationalities don’t need a visa for short tourist stays (please check your own country’s rules). You’ll need a passport valid for at least six months and onward travel. For the Galápagos you’ll also pay the National Park entrance fee and obtain a Transit Control Card on arrival.

How fit do I need to be?

Most of our trips are easy to moderate and we tailor them to you. Galápagos excursions involve walking on uneven volcanic terrain, wet and dry landings from a dinghy, and optional snorkelling — all at a gentle pace, with plenty of time to take it in.

Is it safe, and do I need vaccinations?

Ecuador is generally safe for travellers taking normal precautions, and our guides look after you throughout. No vaccinations are mandatory for most visitors, though a yellow-fever vaccine is sensible if you’re heading into the Amazon. Always check the latest advice with your doctor before travelling.

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